Stop Water Waste

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There Is Not Enough Water To Waste


The City of Ventura has a Water Conservation Ordinance (Division 22 - Public Utilities, Sec. 22.170.010. Water waste prohibited) on the books that was adopted during the 1990s drought.  The recent State regulations targeting water waste and our Ordinance include the same prohibitions:

1.  Watering of outdoor landscapes in a manner that causes runoff to adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots or structures. (Don’t let your sprinklers run so long that the water runs off the grass onto the pavement and don’t let your sprinklers water the pavement.)

2.  Using a hose to wash an automobile, unless the hose is fitted with a shut-off nozzle.  (By the way, a professional car wash is a better choice, environmentally speaking.  A commercial car wash uses only 45 gallons per car and typically recycles the water.  Washing at home can use three times the amount of water and the dirt and grime washed off your car can pollute our ocean and beaches.)

3.  The application of water to any hard surface, including, but not limited to, driveways, sidewalks and asphalt.  (Use a broom - not the hose - to clean hard surfaces.  There are some exceptions for health and safety, such as street sweeping. The State also exempts the washing of solar panels.)

4.  Using potable water in a fountain or decorative water feature, unless the water is recirculated.

Ventura’s Ordinance has a few more requirements that customers should be aware of:

5.  Any leaks should be repaired within 48 hours after being discovered.

6.  Restaurants should serve water only if requested by the customer.  (It takes 3 glasses of water to provide one glass of drinking water: 1 to make the ice, 1 to fill the glass and 1 to wash the glass.)

7.  Knowingly for any indiscriminate running of water or washing with water not otherwise prohibited above which is wasteful and without reasonable purpose.

All urban water suppliers across California, like Ventura Water, will be enforcing these standards to prevent water from being knowingly wasted.   Ventura’s Ordinance does not have a $500 fine as a penalty but Ventura Water will be rolling out a program to educate and enforce water waste prohibitions, along with other efforts to motivate our customers to save water this fall.

Ventura's Water Waste Prohibited Ordinance Chapter 22.170 (pdf 93KB)

    Stop Water Waste


We will need to work together to stop water waste.  First, be diligent about watching for and repairing leaks promptly.  As an older city, the aging pipes in our homes and businesses are more suspectible to developing leaks.

Carefully review your water bill for unusual water use and learn how to check your meter.  You may have a leak that is costing you money and wasting our water.  Call your plumber, sooner rather than later, if you suspect a problem.

Let's help each other stop water waste.  If you spot a leak or other water waste activity, talk directly to your neighbor or the business owner.  Many times they are not aware of the problem, especially with outdoor irrigation systems, so it's a neighborly action to let them know.  As an alternative, print out these handy doorhangers (in English or Espanol) to alert them to what's happening.

Dear Neighbor Door Hanger Directions For Use:

  1. Click either .pdf image BELOW and print
  2. Fold lengthwise in half (tape edge, if desired)
  3. Cut out the circle at the top of the page so that it can fit over a door knob
  4. Check appropriate box to alert them to the issue
  5. Hang on door
  ENGLISH                      ESPANOL



Report Water Waste Online


You may also report water waste issues via the Report Water Waste Online Form or contact Customer Care at or (805) 667-6500 with the address and information about the problem. 

Please know that while City staff will investigate all reports and offer assistance in resolving the problem, to protect our customer’s privacy, we will not provide feedback to reporters regarding our specific follow-up actions. If you see the water misuse again after 7 days, please submit another online report.  Also, we would appreciate your contact information in case there are questions but you may report online anonymously.

Thanks for working together to save our water.


This page was last updated on August  22, 2014