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Cost of Service and Rate Design Study And Advisory Committee
Proposed Rates Move Forward
Notices about proposed water and wastewater rates and a City Council Public Hearing scheduled for May 21, 2012 were mailed to Ventura Water customers and property owners in early April. To estimate your bill with proposed rates, explore the Bill Calculator. 
Final Cost of Service Report and Rates Outreach Plan To City Council - March 19
March 19, 2012 Shana Epstein Powerpoint Presentation (pdf 402KB)
March 19, 2012 Ventura Water Cost of Service Report and Rate Outreach Plan to City Council (pdf 62.11MB)
10-Year Capital Project Plan To City Council - March 5
March 5, 2012 Shana Epstein Powerpoint Presentation (pdf 587KB)
March 5, 2012 Ventura Water Capital Plan Administrative Report to City Council
Committee Presentation To City Council - February 27
February 27, 2012 John Mundy, Shana Epstein Powerpoint Presentation
February 27, 2012 Committee Recommendations Administrative Report to City Council (pdf 50.83MB)
January 25 Committee Meeting Information
January 25, 2012 Rate Advisory Committee Meeting Agenda
January 25, 2012 Agenda Item 3 - Public Art
January 25, 2012 Agenda Item 4 - Pass Through Ordinance Language
Item 5 Attachment A - 2010 Urban Water Management Plan Base Daily Per Capita Water Use
Item 5 Attachment B - Outside City Rate Differential Calculation
Item 5 Attachment C - Water and Wastewater Funds Revenue History
Item 5 Attachment D - Water Rate History
Item 5 Attachment E - Wastewater Rate History
January 25, 2012 - Raftelis Financial Consultants Powerpoint Presentation (pdf 1330KB)
January 18 Committee Meeting Information
January 18, 2012 Rate Advisory Committee Meeting Agenda
January 18, 2012 Agenda Item 3 - Public Art Information
(pdf 844KB)
January 18, 2012 Agenda Item 4 - Recommendations Stemming From Cost of Service and Rate Design Study
(pdf 4732KB)
Item 4 Attachment A - 2010 Urban Water Management Plan Base Daily Per Capita Water Use
Item 4 Attachment B - Raftelis Financial Consultants Draft January 18, 2102 Presentation
(pdf 944KB)
Item 4 Attachment C - Water and Wastewater Funds Revenue History
Item 4 Attachment D - Water Rate History
Item 4 Attachment E - Wastewater Rate History
January 18, 2012 - Raftelis Financial Consultants Rate Design Powerpoint Presentation Final (pdf 994KB)
December 14 Committee Meeting Information
December 14, 2011 Rate Advisory Committee Meeting Agenda
December 14, 2011 Rate Advisory Committee Meeting Materials (pdf 518KB)
December 14, 2011 Approved Minutes
November 16 Committee Meeting Information
November 16, 2011 Rate Advisory Committee Meeting Revised Agenda
November 16, 2011 Rate Advisory Committee Meeting Item 2: Public Art (pdf 3562KB)
November 16, 2011 Rate Advisory Committee Meeting Item 3: Pricing Objectives (pdf 451KB)
November 16, 2011 Rate Advisory Committee Meeting Item 4: Financial Plans (pdf 123KB)
November 16, 2011 Raftelis Financial Consultants - Financial Plan Powerpoint (pdf 1052KB)
November 16, 2011 Approved Minutes
October 26 Committee Meeting Information
October 26, 2011 Rate Advisory Committee Meeting Agenda and Information Packet (pdf 4784KB)
October 26, 2011 Approved Minutes
October 12 Committee Meeting Information
October 12, 2011 Rate Advisory Committee Agenda
October 12, 2011 Raftelis Financial Consultants - Study Introduction Powerpoint (pdf 507KB)
October 12, 2011 Pricing Objectives Worksheet
October 12, 2011 Approved Minutes
Background
Ventura Water announced the formation of an all-volunteer Cost of Service and Rate Design Study Advisory Committee in September 2011. The purpose of the Committee is to provide community values to Ventura Water staff during a series of meetings from October through February 2012. Lead by Raftelis Financial Consultants, a leader in the utility rate industry, this opportunity will provide insight into how much it costs to protect the environment and to maintain Ventura’s water and wastewater systems and how water and wastewater rates are calculated and charged.
View the presentation to Council by General Manager, Shana Epstein (Item #12 or at 2hr:37 minutes) and/or the presentation slides as well as the Administrative Report for an in-depth look at the project goals.
Ventura Water’s last formal cost of service study was conducted in the early 1990s during the drought and established the current tiered rate structure. For more information, contact Nancy Broschart at nbroschart@venturawater.net.
Learn About Our Water Services
Ventura Water provides drinking water to more than 109,000 people through approximately 31,000 water service connections. Our water system is made up of more than 350 miles of pipeline, 3 water treatment plants, 23 pump stations and 31 reservoirs. We maintain a full service laboratory and monitor our water quality on a daily basis. Our staff works hard to ensure the water we provide to our customers meets or exceeds State and Federal standards.
Learn About Our Water Quality
In compliance with State regulatory requirements, we publish an annual Water Consumer Confidence Quality Report (pdf). The purpose of the report is to keep our customers informed about the quality of Ventura's drinking water. It provides specifics about the clarity, minerals, and microorganisms measured in samples of Ventura water throughout the year.
Learn About Our Water Sources
There are three water sources that provide water to the water system, the Ventura River, Lake Casitas, and local groundwater wells. In addition, Ventura Water provides reclaimed water from the Ventura Wastewater Reclamation Facility to two municipal golf courses, the Ventura Marina area, and private customers for landscape irrigation.
Learn About Using Our Water Wisely
Ventura Water manages its water resources conjunctively - a practice whereby we use our river surface water supplies first (that are lost to the ocean if not used when they are available), before groundwater supplies (which can be stored for use when the surface supplies are not plentiful). Therefore, we will generally draw on our water supplies in the following order: Ventura River, Lake Casitas, and local groundwater wells.
Learn About Our Water Treatment
Ventura Water owns and operates three water treatment plants: North Ventura Avenue Treatment Plant, Bailey Conditioning Facility, and the Saticoy Conditioning Facility. All of our treatment plants have instrumentation that continuously measures and monitors specific constituents related to water quality. Our instrumentation can detect substances in the water at very low concentrations: as low as parts per billion. Our staff takes pride in showing our facilities and their operations to the public. If you would like to arrange a tour, or have questions about our water quality please contact our Water Maintenance & Operations at (805) 652-4500.
Stay Connected
For all the latest information from Ventura Water including events, tips and service issues, "Like" our Facebook page today.
Important Phone Numbers
If you have additional questions or need more information regarding our water or wastewater systems, or to report leaks or other water related problems, please call the following numbers:
Customer Care (805) 667-6500
Emergency After Hours (805) 650-8010
Water Operations (805) 652-4500
Wastewater Operations (805) 677-4114
