Contact Us


Contact Us


Ventura Water Customer Care (805) 667-6500 or

Customer Care is your one stop for all your water and wastewater questions.  We are happy to assist you with starting new water or wastewater (sewer) services as well as information about your existing account(s) or our Customer Care program.

Office Hours: Monday-Friday from 9 am to 4:30 pm, closed alternate Fridays, weekends and holidays (see City Hall schedule for specific closure dates).

24/7 View Your Bill Online at My Ventura Water (account set-up instructions)

Emergency After Hours (Ventura Police) - (805) 650-8010

Water Maintenance and Operations - (805) 652-4500

Wastewater (Sewer) Maintenance and Operations - (805) 677-4114


Quick Links To Current Happenings


Water Shortage

New Rates Information

Estuary Protection Charge and Santa Clara River Estuary Protection Settlement

Water: Take 1Online Short Film Contest

Maintenance Alerts

Pipeline E-Newsletter