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Performance Measures

"Measuring performance" is key to delivering the results that matter most to Ventura residents. The Ventura City Council initiated public reporting on key Performance Measures in 2005. In July 2011, the Council approved a new, more visual format for tracking results for all city departments. Here you will find how quickly we respond to emergency calls, how clean our public spaces are and other crucial indicators of Ventura's quality of life and standard of living.

Accountability and transparency are the cornerstones of cost-effective local government services. We invite your comments, questions and feedback on both the new format and specific outcomes.

 

 

The performance measures are displayed in color-coded graphs that visually demonstrate the results of each objective.  Click on the departments below for up-to-date information on strategic goals and current measures.
Community Development
Increased importance is being placed on rebuilding prosperity. This is a fundamental and profound change that serves to ensure sustainable funding for city programs. Concentrating on local businesses, attracting sustainable industry and promoting high value jobs allows us the opportunity to be a stronger more fiscally responsible city.
Fire Department
In 2010, the Ventura City Fire Department handled 11,500 calls for service, including large-scale fires, emergency medical responses, and minor public assistance calls. Ventura City Fire saves lives and protects and preserves the property of more than 100,000 residents.
Parks, Recreation, and Community Partnerships
Our parks, open spaces and recreational facilities are major attractions in Ventura.  We responsibly maintain attractive, functional places, serve many segments of our population with social services, foster partnerships to maximize benefits, and contribute to local economic growth through arts and culture.
Police Department
The Crime Fighting Strategies of the Ventura Police Department are outlined in our 2011-2014 Strategic Plan:  A Crime Fighting Blueprint for Our Community. The plan includes five goals: Crime Control, Team Development, Achieve Active Partnerships, Maintain Safe Neighborhoods, and Efficiency and Accountability. Each goal is accompanied by performance measures to indicate our success in goals. Additionally, we identify strategies to guide our actions and provide a path to success. 
Public Works
Safe, efficient and effective infrastructure is vitally important to economic prosperity and the well-being of our community. We are committed to maintaining our aging infrastructure and focusing on long-term development to grow responsibly and ensure that Ventura remains a sustainable city.
Ventura Water
Ventura Water manages our water system to create long-term health and economic benefits for our community. As financial stewards, our goals are to operate and use resources efficiently, understand and meet the needs of our customers, and protect our infrastructure by investing wisely in maintenance and renewal projects.