Support Services

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The Support Services Division is supervised by Commander David Wilson and encompasses many of the “behind the scenes” functions vital to the day to day operation of law enforcement.

Support Services Division Units:

Commander John Garner

Alarms:

All alarm owners in the City must apply for an Alarm Use Permit that is issued by the Police Department. The current cost is a one-time fee of $49 payable to the Ventura Police Department.

Each permit application requires the alarm owner to supply emergency contact information to be used by the Department if necessary.

For more information on Alarms, False Alarms, and Permit Fees and Application information, visit the Alarms Page.

Community Resource Centers:

The Community Resource Centers allow community members easier access to police personnel. Personnel from Code Enforcement, Probation, the Police Activities League (PAL), community-based organizations, and other agencies also use the Resource Centers as a base of operation.

Records – Request a Report:

The Records Unit processes reports, keeps crime and arrest statistics, answers non-emergency calls, processes subpoenas for department employees, and types reports dictated by patrol officers.

To get a copy of a report please call a Records Clerk from Monday to Thursday from 12:00 p.m. to 4:00 p.m. The phone number for Records is 339-4417.

Professional Standards

The Professional Standards Units' responsibilities include recruitment and hiring, internal affairs, workers compensation, and audits and inspections.

Professional Standards serves as liaison with the City's Human Resources Department to recruit, test, and hire new employees. They also have responsibility for ensuring background investigations on potential employees are complete and in compliance with applicable laws, regulations, and standards.

An important part of Professional Standard's function is conducting audits and inspections to ensure quality, professionalism, and excellence in the service we provide to our community. Regular audits of police reports, selected at random, are conducted from the recording of the initial call-for-service to the final disposition. An inspection of the department's property and evidence procedures was recently concluded, as was an audit of 'under the influence of drug' arrests and domestic violence reports.

Training

The Training Unit, also known as the Career Development and Education Unit, ensures sworn officers maintain all mandatory training and education.  The Unit also handles civilian training and education requests.

Volunteers  & Volunteers In Policing (VIP) Program

Volunteers are an essential component to the Ventura Police Department’s Community Problem Oriented Policing efforts.  

Volunteers have an opportunity to learn about law enforcement and help improve law enforcement services. Our program increases community pride by allowing volunteers to serve as role models and most importantly, be part of a community program concerned with the common good and well being of the city we all love.

We have two volunteer programs to choose from; the traditional volunteer program or the Volunteers In Policing (VIP) program. Both are a great way to give back to the community.  For more information make sure to visit our Volunteers page.